Reference

visa4d Privacy Policy for Your Account

Our Privacy Policy explains what visa4d collects when you open an account, sign in on mobile, or use DANA and QRIS for account funding.

Clear data purposesWallet records explainedAccount choicesPolicy contact path
visa4d visa4d Privacy Policy for Your Account
CONTACT OPTIONS

Get Privacy Help Through Your Account

A clear support path helps you ask about personal data without explaining your whole account history again. Start from the account support route, include the email or phone linked to your profile, and describe the request in plain English. We use the relevant account and payment reference to check the matter, including a QRIS receipt or a GoPay status record.

Team online

Data request

Ask which account, device, wallet, or support records we hold by sending a request through the account support path. Include your registered contact so we can match the correct profile.

Correction request

If your phone number, email, or payment reference is incorrect, tell us what needs changing. We may ask for an account step or receipt check before updating the record.

Security concern

Report an unfamiliar login or account change through support as soon as you notice it. We can review sign-in records, device details, and related wallet activity without requesting your wallet password.

HANDLING PRACTICES

What We Do With Your Data

We keep our privacy process close to the actions you take, from phone verification to a wallet status check.

Account details

We use your name, phone number, email, and verification status to create and protect your account.

Wallet records

A DANA, OVO, GoPay, QRIS, bank transfer, or virtual account reference helps us match a funding status.

Device signals

Your browser or phone may send device type, session time, language, and security signals.

Cookie choices

Cookies can keep a sign-in session working and remember selected settings.

Retention period

We retain account, payment-status, and support records while needed for service delivery, security checks, disputes, or legal duties.

Change requests

To request access, correction, deletion, or a purpose explanation, contact us through account support with your registered contact.

Privacy Policy Answers for visa4d

These answers address the searches we hear most often about the visa4d Privacy Policy. They focus on account records, local wallets, device use, and the practical steps for asking us to inspect or change personal data.

It covers account details, phone verification, sign-in activity, device signals, wallet status, support requests, cookies, and retention. It applies when you use our account pages, including on a mobile browser.

We use your phone number to support account creation, verification, sign-in protection, and profile matching. If you ask for a data change, the registered number can help us confirm that the request concerns your account.

It covers the transaction references and status records we receive for DANA and QRIS activity. DANA and QRIS manage their own customer data under their separate terms, which apply alongside our Privacy Policy.

Use the account support path and ask for a copy of your personal data. Include your registered email or phone number, and we may complete an ownership check before sending account, device, or support records.

Yes. Send the correction through account support and identify the field, such as an email, phone number, or payment reference. We may compare the request with your account step before changing the record.

We keep records only while they support account operation, security checks, disputes, or legal duties. When those purposes end, we remove or anonymise the records where practical and appropriate.

The policy explains our general handling of account and device data in Indonesia. Some access or data rights can vary because access depends on local law, so contact support if you need a location-specific answer.